Navara Recall

Takata Airbag Recall for Selected Nissan Navara

The Takata Corporation is undergoing a worldwide recall of selected parts as part of the largest automobile recall in history, potentially affecting up to 100 million vehicles around the globe. As part of this, a selected number of Nissan Navara models here in New Zealand are affected.

New Zealand’s Motor Industry Association have produced the following update.

Update on the Takata Airbag Recall

Takata Corporation is an automotive parts company based in Japan. The company has production facilities on four continents, with its European headquarters located in Germany, where it also has nine production facilities.

The worldwide recall, which involves a number of vehicle manufacturers in Japan, Europe and the USA, is the largest automobile recall in history and may affect up to 100 million vehicles worldwide and possibly around 300,000 or more vehicles in New Zealand.

Due to the scale of the worldwide recall, supply of replacement airbag inflators is logistically challenging and will take time. Takata is supplying replacement parts to manufacturers in batches. This means that for those vehicles subject to a recall New Zealand distributors are supplied with replacement parts as they are produced. This also determines parts for all affected vehicles are not available simultaneously. This is not under the motor vehicle distributor’s control, however it is deemed the most effective and efficient manner to expedite the global vehicle recall.

Consequently, New Zealand Distributors are responding to the recall as parts become available. Distributors are recalling vehicles that are New Zealand new and for used imported vehicles (even though under New Zealand law the importer of the used vehicle is required to manage the recall or ensure the recall is undertaken prior to importing the vehicle).

Below is some important for potentially affected vehicle owners:

  • There have been no known cases of faulty airbag inflators in the New Zealand or Australian markets.
  • However, because it is not possible to 100 percent guarantee the safe operation of these inflators, manufacturers have decided to widen the recall to ensure all risk is removed.
  • Owners of affected vehicles can expect to receive a letter advising that their vehicle is subject to a recall. We advise owners to take their vehicle to a franchise dealer to have the airbag inflator replaced with the distributor advises you to do so.
  • The cost of the parts and labour is met by the Distributor. The only cost to you is your time to take your vehicle to a franchised dealer to have the work undertaken.

Information for you and your Nissan Navara

Information on all open and closed recalls can be found on the NZ Transport Agency website. If your vehicle is affected by the recall, and your address details are up to date, you will receive (or may have already received) a letter from Nissan New Zealand, informing you of the process to rectify the issue.

Here are some frequently asked questions for those affected:

Q: When will my car be rectified?
A: If your vehicle is to be rectified you will receive advice in writing from Nissan New Zealand. This advice will be sent to you as soon as the parts become available.

Q: Have there been or will there be any costs to the customer?
A: No repair costs to the customer. The customer will simply need to deliver and collect their vehicle from their Nissan dealership.

Q: Do you distinguish between NZ-new vehicles and used imports?
A: No differentiation. All customers will be contacted as parts become available.

Q: How safe is the vehicle to operate before the airbag has been replaced?
A: There have been no reported incidents involving abnormal deployment of Takata airbags in Nissan vehicles in NZ.

Q: Has your company had any incidents with the part.
A: No incidents regarding any Takata airbag component have been reported to Nissan in New Zealand.

At a personal level, the team at Cockram Nissan would like you to know that we are here to make this process as easy as possible for you. For those who have affected Nissan Navara models, we have reserved new NP300 Nissan Navara loan vehicles for your use while work is being carried out on your vehicle (bookings essential).

What happens next?

If you believe your vehicle is affected, simply ensure your address details are up to date with the NZTA and you’ll receive a letter in the post from Nissan New Zealand with the next steps, as parts become available. You’ll then simply need to make a booking with us and we’ll take care of the rest. We aim to carry out this process with the minimum of disruption to you and your vehicle needs.

If there’s anything else we can help you with in the meantime, please don’t hesitate to contact our service department.

Jacob Wilson
Jacob Wilson
General Manager
Jodie Tait
Service Manager